Streetlight Outages

If you see that a streetlight near your home is out, you can report the outage directly to Shenandoah Valley Electric Coop (SVEC). The HOA pays the electric bill for the streetlights in our community. Our SVEC Account number is 1032051-002. To report a streetlight outage, call 540 450 0111 and stay on the line. Do not select the menu item for reporting outages. When a representative comes on the line, let them know that you want to report a streetlight out in the Raven Pointe community. They will ask for our account number and the location of the streetlight. Each streetlight in our community has a number that runs vertically along the pole. In addition to the street, give the representative the pole number. They will take the information and schedule the repair. If you observe that the light is still out after two (2) weeks it is necessary to call SVEC again.